Seriously, I’m so pissed off right now at AT&T. I was originally going to have internet from them, even though the assholes force a landline on you, but I had thought I’d canceled my service the tuesday after memorial day, May 27th. Apparently the stupid bitch I talked to did not disconnect my service AND failed to document my call. Which means I get to pay probably 100.00 dollars for some shit I didn’t even use. the bill for the month is 73.something and I’m so fucking pissed.
We canceled the service because it was b/s that it would take 3 weeks to turn on our internet after the phone was turned on and the phone wasn’t even turned on when I was told it would be turned on. But when the phone WAS turned on we hooked up our dsl modem and we discovered we could send 1 out of 5 packets. The browsers timed out before surfing could be done, but packets were being sent. Which meant we had some sort of internet connection, which really fucking pissed me off because they claimed it would take THREE WEEKS to turn on the internet. When CLEARLY we had internet, just not the desired speed. AND NO ONE FUCKING UNDERSTANDS THIS.
I explained to them many times while I was on the phone, “I’m sending packets, that means I have a connection” and they said every fucking time “No, you don’t have internet, we have to do a more manual process to turn on your internet.” and I would reiterate “I can send packets, the modem is connected and packets are being sent, I’m watching them go through.” and they said “We can get you a dial up modem until your service is turned on.”
HOW fucking difficult is this to understand? They are supposed to be selling INTERNET and they don’t even know what packets are or how they get sent.
I’m just fucking tired, and pissed off, I’m going to be wasting at least 75.00 on this shit I didn’t even use because apparently they can’t see that I didn’t use the phone or the internet, they can only see long distance calls, not local. I guess its a good thing the police departments don’t need a history of the calls within the last billing period or longer. Oh wait, they do.
I’m hungry too, and we don’t have any breakfast foods, I forgot to go to the store friday or saturday. and I have to go to work in 10 minutes and my stomach is painfully empty. Very upset that I had to deal with this shit today
I have to agree with you that at&t sucks. I have never had anything but trouble with them.
Good luck with your services with them and i hope your day gets better.
Comment by sanityfound79 — 9 June 2008 @ 3:54 pm